Nexbridge provides high volume telecoms services to call centres and other communications providers. The company's Board of Directors has amassed more than 60 years of experience in the ICT sector.
With hardware hosted in multiple UK data centres, Nexbridge offers interconnection to several Tier 1 carriers, including BT IPX, Verizon, Gamma and Colt. We host our own number ranges along with those of our clients, providing a softswitch partition service as part of our Teleswitch solution.
Nexbridge has driven significant increases in call centre contact rates through its innovative Dial Sure service. Dial Sure localises CLI to present a telephone number which is familiar to the called party and has fully automated the CLI lookup and matching process - even at the very high volumes of calls per second required by diallers used in today's contact centres.
Nexbridge offers TPS Compliance services which guarantee that any phone calls your call centre is making will not reach a customer registered with TPS or CPTS. TPS Compliant is updated daily to ensure you are 100% compliant and avoid hefty ICO fines. TPS Compliant works in real time and is fully automated.
Our Number Validation service provides real time validation for large users of data for outbound calling to the UK residential market. Our service offers a real time live network check, rather than simply matching against a database, which may or may not be accurate and up to date.
Nexbridge also operates the popular 03TALK voice conferencing service which offers genuinely free conference calls to UK businesses. By providing access via an 03 number, 03TALK ensures that calls made to its conference rooms are included in free bundled minutes (even from mobile phones). This makes it highly attractive when compared other providers, typically operating on special and premium rate numbers such as 0844 and 0871.
CDRs and Reporting
Accurate and timely information relating to calls transiting our network is critical for your business. Nexbridge customers have access to live call data along with detailed, customised reports provided on a daily, weekly and monthly basis.
Customers are assigned a highly trained Account Manager who will take the time to understand your business and its needs. Your Account Manager will remain your single point of access to the business ensuring straightforward communication.
Online Control Panel
24/7 access is provided to essential call management tools and online reports via Nexbridge's iConsole interface. From CDR analysis to uploading customer data for Dial Sure campaigns, simply log in and iConsole has it covered.
Data Integrity & Security
Data residing with us conforms to the higest levels of encryption and auditing, with real time offsite backup. 24/7 monitoring, Data Protection Registration and Level 4 PCI Compliance gives you additional assurance that your information is in safe hands.